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An export zip holds a README, a manifest, your clients' documents and an evidence folder, and the table here lists every file and which download carries it.

Only an admin can download an export. It has three downloads on the Export your data card of Settings: Documents & Evidence, Documents only and Evidence only.

FileWhat it holdsEvidence onlyDocuments onlyDocuments & Evidence
README.txtHow to read the export and how to check a file against its fingerprint. The documents download has a shorter README.✓✓✓
manifest.jsonEvery file of the whole export with its fingerprint. When the documents come in several parts, it also says which part holds each file.✓✓✓
clients/One folder for each client, holding the documents they sent. Each is named by the item you asked for and the file's original name.✗✓✓
evidence/clientsEvery client, with name, phone, email, the day they were added and the day the relationship ended.✓✗✓
evidence/requestsEvery request, with its title, kind, status, purpose, the notice version and the retention rule. The JSON file also lists each request's items.✓✗✓
evidence/consentsEvery consent, with the channel, when it was given, when it was withdrawn and the notice version the client saw.✓✗✓
evidence/notices/One file for each notice version, holding the full text the client read.✓✗✓
evidence/submissionsWhat each client submitted for each item, and the date it is due for deletion.✓✗✓
evidence/retentionEvery retention decision, with its due date, the renewal state, your decision and the basis you stated.✓✗✓
evidence/rightsEvery request a client made for a copy, a correction or deletion, with its due date, its outcome and when you closed it.✓✗✓
evidence/breachesEvery breach incident you recorded.✓✗✓
evidence/breach_lettersThe letters you recorded as sent for a breach incident, with their text.✓✗✓
evidence/erasedThe clients whose data was erased, with the dates.✓✗✓
evidence/chain.jsonlThe proof chain, one line for each event in your account.✓✗✓
evidence/anchors.jsonThe daily anchors, the fingerprints published each day to storage that cannot be rewritten.✓✗✓

Each table in the evidence folder comes twice. The CSV file opens in Excel, and the JSON file is the one the fingerprints are taken from. Notices, the chain and the anchors have no CSV.

A client whose data was erased has no folder under clients. The record of the erasure stays in evidence/erased and in the chain.

The documents in an export are decrypted so that you can open them. Anyone who holds the zip can open them too.

An export that has more than 2 GB of documents, or more than 10,000 of them, is cut into parts. Each part holds up to 2 GB or 10,000 documents, whichever comes first. Each part carries the manifest, and the manifest covers every part. How many times each part can be downloaded is on its own page.

To check a file against its fingerprint without our help, follow checking the export.