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Business Tools & Software Under DPDP

What the DPDP Act means for the software your business already runs on. Each guide takes one type of tool, such as CRM, accounting or payments, and the vendors Indian businesses use for it. It covers what personal data flows through the tool, where each vendor stores it, and which duties stay with your business. Our findings come from each company's public documentation as of each guide's Last updated date. We don't assess or certify any company's compliance.

10 GUIDES
FOR BUSINESSES & PROFESSIONALS
START HERE01 OF 10 CRM software and personal data: how the DPDP Act applies Zoho CRM, Salesforce, HubSpot, Freshsales and LeadSquared: what personal data your CRM holds, where each one stores it, and the DPDP duties that stay with your business. Read the guide
THEN, IN READING ORDER
02 Accounting software and personal data: how the DPDP Act appliesTally and Zoho Books: what personal data your accounts hold, where each keeps it, how legal record-keeping fits with deletion, and the DPDP duties that stay with your business. 03 Workspace and email tools and personal data: how the DPDP Act appliesGoogle Workspace, Microsoft 365 and Zoho Mail: what personal data your email and shared drives hold, where each one stores it, and the DPDP duties that stay with your business. 04 Video meeting tools and personal data: how the DPDP Act appliesZoom, Microsoft Teams and Google Meet: what personal data your meetings and recordings hold, where each stores it, and the DPDP duties that stay with your business. 05 Payment gateways and personal data: how the DPDP Act appliesRazorpay, PayU and Cashfree: what personal data a payment gateway handles, what each says about where it stores it, and the DPDP duties that stay with your business. 06 Helpdesk software and personal data: how the DPDP Act appliesFreshdesk, Zoho Desk and Zendesk: what personal data your support tickets hold, where each stores it, how deletion works, and the DPDP duties that stay with your business. 07 HR and payroll software and personal data: how the DPDP Act appliesKeka, greytHR, Zoho People and Darwinbox: what employee data your HR software holds, where each stores it, what happens when staff leave, and the DPDP duties that stay with your business. 08 E-commerce platforms and personal data: how the DPDP Act appliesShopify and WooCommerce: what customer data your online store holds, where each keeps it, the deletion and privacy settings each offers, and the DPDP duties that stay with your business. 09 Code hosting and personal data: how the DPDP Act appliesGitHub, GitLab and Bitbucket: code isn't personal data, and a clean repository holds very little. Where personal data slips in, where each stores it, and how to remove it from history. 10 Design tools and personal data: how the DPDP Act appliesFigma and Canva hold very little personal data in normal use. Where it slips in, where each stores your files, and how to keep your design files clean under the DPDP Act.

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