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HOW IT WORKS · ONE COLLECTION, FROM REQUEST TO DELETION

Create, send, collect. The compliance is done.

The same three steps you follow today. The difference is that every document arrives compliant, and you have the proof.

Start free, no card required See demo LIVE AT APP.CONFIDENTIALDISPATCH.COM · INDIA
ITEM 01 · DOCUMENT · REQUIRED Aadhaar card (masked) NOT YET RECEIVED
THE DOCUMENT THIS PAGE FOLLOWS

Everything starts with a document. You request it, your client sends it and you work with it. Here’s how that happens, in what order and what carries on by itself.

02 · HOW YOU ASK

You start a request the way you would start an email, except that the compliance is built into the form.

ITEM 01 · DOCUMENT · REQUIRED Aadhaar card (masked) ASKED · TUE 22 SEP 2026 · 15:32KEPT 1 YEAR, THEN DELETED
THE DOCUMENT · ASKED FOR BY NAME, NOT YET A FILE

Say who it is for.

Type the person's name with an email or phone number, or pick a client you already have. Add more people to the same request if you need to: each gets their own link, and their consent is recorded against them alone.

Say what it is for.

Pick the purpose of the collection: onboarding a client, a tax filing, a loan file, a claim. Everything that follows hangs off that purpose. A request cannot be created without one.

List what you need.

Documents (a PAN card, a bank statement) and typed details (an address, a policy number) in the same request. Start from a template that already fits the job and edit what differs, or build it from scratch.

Say how long you will keep it.

A fixed period, or for as long as the relationship lasts. Where a law makes you keep records after the work ends, add that stage with its basis. Set once, here, and honoured for you later.

The notice writes itself.

From the purpose, the items and the retention you set, the notice your client will read is composed for you: what is collected, why, for how long, their rights, whom to contact. You see the exact page your client will open, as you type. You never draft a notice.

Send it your way.

Copy the link, open it pre-written in your own WhatsApp with one tap, or let us email it. Your firm’s name is on every message the client gets, and your name and logo are shown on the page they upload to. Choose how long the link stays open: 7, 14 or 30 days. Reminders run on their own until every item is in: by email to your client when we sent the link, a nudge to you when you sent it yourself.

SASHARMA ASSOCIATES · KYC DOCUMENTSapp.confidentialdispatch.com/r/7kq2m4
Document requests

New request

All requests
Start from a template One secure link per client
Press 1–2 to switch
Collect documents People upload what you ask for. Consent, notice and the files live here. Record consent only You hold the documents yourself. This records the notice and the consent.
Start from 1Blank 2Client KYC · example
01

Who it goes to

Name plus email or phone
Full nameRajesh Kumar Email[email protected] Phone52301 48762
Saved as +91 52301 48762
Add a person Each person gets their own link. ↵ on a complete row adds the next.
02

What to call it

2–5 words each
Title KYC documents
Purpose Client onboarding and statutory KYC This sentence appears in the client's notice exactly as written.
03

What you need

1 item
Aadhaar card (masked) Document Required
Add a document or question ↵ on a name adds the next · collect only what the purpose needs.
04

Terms

Both appear in the notice
Keep the documents for 1 year 2 years 5 years As long as they're a client Other We must keep them beyond this period under law
The link stays open for 7 days 14 days 30 days
Save as a templateThe request and its items, not the people Create request⌘ ↵
Each person's link is issued the moment you create this. A request can't be edited afterwards, but people can be added any time.

What the client sees

Live
Sharma Associates KYC documents Client onboarding and statutory KYC
Aadhaar card (masked) Document Your documents are kept for 1 year, then deleted. This link stays open for 14 days.
Ready to send 1 person gets their own link; the notice is frozen the moment you create. Press ⌘ ↵ to create
All requests
Request · Sharma Associates

KYC documents

Add a person Close request
Links not sent yet
1 of 1 person still has to be given their link
View published notice Open · created 22 September 2026
Not sent1
Sent, still waiting0
All received0
Not sent 1 Send to all via Confidential Dispatch
Rajesh Kumar [email protected] · +91 52301 48762 Link valid till 6 Oct Not sent Copy link
03 · HOW YOUR CLIENT SENDS

Your client gets a link, on WhatsApp or by email, from your firm. Nothing to install, no account to create.

भारत सरकारGOVERNMENT OF INDIA
Rajesh KumarDOB: 12/08/1984Male
XXXX XXXX 4821
THE DOCUMENT · IN YOUR CLIENT’S HAND
01 · OPEN

They read, then they agree.

The link opens on their phone. The first thing they see is the notice: your firm’s name, what you are asking for, why, for how long, and what they can do about it later. Nothing is stored until they agree.

02 · UPLOAD

They add the document.

From the phone’s camera or files, or fetched straight from DigiLocker, into the request. A wrong file can be replaced while the link is open.

03 · SEND

They send it.

One tap and the file leaves their phone. It is encrypted the moment it arrives, under a key that belongs to your firm alone.

app.confidentialdispatch.com/r/7kq2m4
S
Request fromSharma Associates
1 Consent
2 Items
3 Send

KYC documents

For verifying your identity and address for your client file. One thing is needed, and nothing you send here can be read back from this page.

This link was sent to +91 ••••• ••210
Items requested1 item
Respond by29 Sep 2026
Documents to upload1 item
1
Aadhaar card (masked)Photo or PDF · up to 50 MB
Add
Send items Add at least one item to send
1 of 1 still needed
Your consentClose
Privacy noticeWhat you are agreeing to
CollectingAadhaar card (masked)
PurposeVerifying your identity and address for your client file
Retention1 year, then deleted
Your rightsAccess · correction · erasure · withdraw consent anytime · nominate someone to act for you
GrievancePriya Sharma · [email protected]
ComplaintsData Protection Board of India, if unresolved
I agree to share Aadhaar card (masked) with Sharma Associates for verifying your identity and address for your client file, kept for 1 year.
Agree and continue Files encrypted · only Sharma Associates can see them
AFTER SENDING
Consent receiptYour copy of what you agreed to
Given byRajesh Kumar
Given toSharma Associates
For requestKYC documents
Given at22 Sep 2026, 3:43 pm IST
Notice version3
Items sent1 of 1
Your rights
Withdraw this consent Tells Sharma Associates to stop using what you shared. What you sent is permanently deleted at once; only the record that you gave and withdrew consent is kept, as proof. Withdraw this consent

They get a receipt.

When they finish, they see a receipt of exactly what they agreed to: the item, the purpose, the date it will be deleted, your firm’s name. They can print it or have it emailed to themselves.

Consent receiptYour copy of what you agreed to
Given byRajesh Kumar
Given toSharma Associates
For requestKYC documents
Given at22 Sep 2026, 3:43 pm IST
Notice version3
Items sent1 of 1
Your rights
Withdraw this consent Tells Sharma Associates to stop using what you shared. What you sent is permanently deleted at once; only the record that you gave and withdrew consent is kept, as proof. Withdraw this consent

They keep a link of their own.

The receipt carries a link that stays valid. Opening it shows them who holds what, under which request, until when, and lets them act: withdraw their consent, or ask for a copy, a correction or deletion. They never have to call your office to exercise a right.

04 · HOW YOU MANAGE

The documents arrive against the request, not in a chat thread.

Aadhaar_card_masked.pdf.encAES-256-GCM
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
ACCESS: YOUR FIRM ONLY
THE DOCUMENT · ENCRYPTED, OPENED ONLY BY YOUR FIRM
All requests
Request · Sharma Associates

KYC documents

Add a person Close request
Links not sent yet
0every link is out — nothing left to send
View published noticeOpen · created 22 September 2026
Not sent0
Sent, still waiting2
All received3
Sent5
Fatima Shaikh[email protected] · +91 52301 48762Link valid till 6 Octin progressSent by you · 22 SepCopy link
Amit Patel[email protected]Link valid till 6 OctawaitingWe’re reminding · next 24 SepCopy link
Rajesh Kumar[email protected] · +91 52301 48762Finished 23 Sepall receivedView 3 files
Priya Nair[email protected]Finished 23 Sepall receivedView 3 files
Suresh Iyer[email protected]Finished 23 Sepall receivedView 3 files
1
All clients
RK

Rajesh Kumar

[email protected]
New request Download everything
Held for this client
2documents across 1 request
On file since 22 September 2026 · last file 23 Sep 2026
Written answers1
Consents held1
Next deletion23 Sep 2027

KYC documents

3 of 3 received
sent 22 Sep · finished 23 Sep
Download all
JPG Aadhaar card (masked)23 Sep 2026
PDF PAN card23 Sep 2026
Permanent address 14 Shanti Niwas, Linking Road, Bandra West, Mumbai 400050
Consented 23 September 2026 · held 1 year, until 23 September 2027 Withdraw consent

This person's rights

Every action is written to the trail
Record a request from themA copy, a correction or deletion asked for by phone, mail or in personExport their dataEverything held, as a zipCorrect their detailsName, email, phoneRelationship endedNothing is kept on that basis yetErase this person2 files, 1 answer, 1 consent
2
JPG Aadhaar card (masked)
भारत सरकारGOVERNMENT OF INDIA
Rajesh KumarDOB: 12/08/1984Male
XXXX XXXX 4821
3
1

One request, every item, each with a status.

Open the request and see who has sent what, what is outstanding, when the link expires and when the last reminder went. Nudge one person with a tap. Download what has arrived.

2

One client, everything you hold.

Open a client and see every request you have sent them, every document and typed detail, every consent and the notice version it was given against, every date. Correct a detail. Export it all as one file. Erase the person when you must, with the proof that you did.

3

One document, open to your whole firm.

Open the file to view it, see where it came from and download it. Anyone on your team can pick it up; the work belongs to the firm, not to whoever opened it. Every view and download is recorded with who and when.

EVERY DAY, FOR THE WHOLE FIRM

Invite your staff. Home shows what is outstanding, what arrived today and what needs a decision. One digest email a day; an instant email only when your hand is needed.

52weeks later. ASSUMING A 1-YEAR RETENTION
05 · WHAT HAPPENS ON ITS OWN

Once the documents are in, the rest is handled for you.

These are the parts of the DPDP Act that firms forget, because they fall due months or years after the collection.

15 DAYS BEFORE THE YEAR IS UP

Deletion on the date you set.

Fifteen days before a retention period ends you are asked once: keep it, with a reason and a review date; renew it with the client; or delete it now. Do nothing, and it is deleted on the date. Deletion is final, including in backups, and the deletion itself is recorded.

WHEN THE YEAR IS UP

Renewal, done properly.

When the work is still going and the period is ending, send a renewal: a fresh notice, the client agrees or declines on their phone, a fresh consent is recorded. Decline, and the data deletes on the original date.

WHEN THE PURPOSE ENDS

A statutory stage, where a law requires one.

Where a regulation makes you keep records after the purpose ends (KYC, tax, audit), that stage starts when the first ends, with its basis stated, and the data is deleted when it is over.

ANY DAY

Withdrawals and rights requests, with the clock running.

When a client withdraws consent from their link, the data is deleted and you are told. When a client asks for a copy, a correction or deletion, it appears on your screen with the statutory period counting down. You answer it in the app, and the answer goes on the record.

Year 1 NOBODY LOGGED IN
CONSENT ASKED ONCE · 15 DAYS BEFORE DELETED // RETENTION · 1 YR RENEWED · 1 YR STATUTORY · 5 YRS RIGHTS REQUESTS · ANY DAY · ANSWERED WITHIN THE PERIOD
Retention

Retention queue

Due in the next 15 days
3decisions to make before anything is deleted
One row per person, per request — listed 15 days before the period you promised ends
Renew — asks the person to extend it
Keep — records a stated basis and a review date
Delete now — removes it
Open Outcomes · 90 days
Coming up3 cases
Deletes this week1
9SEP Amit Patel · Loan application documents 2 documents · 1 answer · promised until 9 Sep 2027 · last kept 9 Sep 2026 (statutory: PMLA Rule 10) deletes in 2 days Keep Delete now
Later this month2
22SEP Rajesh Kumar · KYC documents 2 documents · 1 answer · promised until 22 Sep 2027 deletes in 15 days Renew Keep Delete now
22SEP Fatima Shaikh · KYC documents 2 documents · 1 answer · promised until 22 Sep 2027 awaiting response Keep Delete now
Renewal · asking to keep until 21 Sep 2028If they do nothing, deletes on 22 Sep 2027
Fatima Shaikh[email protected] · +91 52301 48762Link valid till 22 Sep Sent by you · 7 Sep Copy link
Anything left undecided is deleted exactly on the promised date, and the deletion is logged on the trail.
Rights

Rights requests

Waiting on you
2requests from clients to answer
A client asks through their rights link; the law gives you 90 days to answer. What you record here is what they see on that link.
A copy — send it from their folder, then Mark done
A correction — correct it in their folder, then Mark done
Deletion — erase now, or keep or decline with a basis
Open Register
Open2 requests
Due within 7 days1
10SEP Deletion · Suresh Iyer · KYC documents asked 12 Jun 2027 through their rights link · answer by 10 Sep 2027 · 3 items on file due in 3 days Decline Erase now
Later1
30NOV A correction · Priya Nair · KYC documents asked 1 Sep 2027 through their rights link · answer by 30 Nov 2027 due in 84 days Decline Mark done What they asked to change My address has changed to 7 Lake View Road, Kochi 682011.
Rule 14 of the Digital Personal Data Protection Rules gives a firm 90 days to answer a request. Nothing here closes on its own; an unanswered request stays open past its date.
When the last stage ends. Deleted, including backups. NOBODY HAD TO REMEMBER · THE RECORD STAYS
DELETEDKEY DESTROYED · BACKUPS INCLUDED
PDF1.2 MB · RAJESH KUMAR · KYC DOCUMENTS Aadhaar card (masked) SHA-256 · d61fb4f4 02ed8761 d074ed96 c2b3f096 RECEIVED · TUE 22 SEP · 15:46VIEWED · YOU · 15:52DOWNLOADED · YOU · WED 23 SEP · 10:05
PDF1.2 MB · RAJESH KUMAR · KYC DOCUMENTS Aadhaar card (masked) SHA-256 · d61fb4f4 02ed8761 d074ed96 c2b3f096 RECEIVED · TUE 22 SEP · 15:46VIEWED · YOU · 15:52DOWNLOADED · YOU · WED 23 SEP · 10:05
PDF1.2 MB · RAJESH KUMAR · KYC DOCUMENTS Aadhaar card (masked) SHA-256 · d61fb4f4 02ed8761 d074ed96 c2b3f096 RECEIVED · TUE 22 SEP · 15:46VIEWED · YOU · 15:52DOWNLOADED · YOU · WED 23 SEP · 10:05
PDF1.2 MB · RAJESH KUMAR · KYC DOCUMENTS Aadhaar card (masked) SHA-256 · d61fb4f4 02ed8761 d074ed96 c2b3f096 RECEIVED · TUE 22 SEP · 15:46VIEWED · YOU · 15:52DOWNLOADED · YOU · WED 23 SEP · 10:05
PDF1.2 MB · RAJESH KUMAR · KYC DOCUMENTS Aadhaar card (masked) SHA-256 · d61fb4f4 02ed8761 d074ed96 c2b3f096 RECEIVED · TUE 22 SEP · 15:46VIEWED · YOU · 15:52DOWNLOADED · YOU · WED 23 SEP · 10:05
PDF1.2 MB · RAJESH KUMAR · KYC DOCUMENTS Aadhaar card (masked) SHA-256 · d61fb4f4 02ed8761 d074ed96 c2b3f096 RECEIVED · TUE 22 SEP · 15:46VIEWED · YOU · 15:52DOWNLOADED · YOU · WED 23 SEP · 10:05
PDF1.2 MB · RAJESH KUMAR · KYC DOCUMENTS Aadhaar card (masked) SHA-256 · d61fb4f4 02ed8761 d074ed96 c2b3f096 RECEIVED · TUE 22 SEP · 15:46VIEWED · YOU · 15:52DOWNLOADED · YOU · WED 23 SEP · 10:05
PDF1.2 MB · RAJESH KUMAR · KYC DOCUMENTS Aadhaar card (masked) SHA-256 · d61fb4f4 02ed8761 d074ed96 c2b3f096 RECEIVED · TUE 22 SEP · 15:46VIEWED · YOU · 15:52DOWNLOADED · YOU · WED 23 SEP · 10:05
PDF1.2 MB · RAJESH KUMAR · KYC DOCUMENTS Aadhaar card (masked) SHA-256 · d61fb4f4 02ed8761 d074ed96 c2b3f096 RECEIVED · TUE 22 SEP · 15:46VIEWED · YOU · 15:52DOWNLOADED · YOU · WED 23 SEP · 10:05
PDF1.2 MB · RAJESH KUMAR · KYC DOCUMENTS Aadhaar card (masked) SHA-256 · d61fb4f4 02ed8761 d074ed96 c2b3f096 RECEIVED · TUE 22 SEP · 15:46VIEWED · YOU · 15:52DOWNLOADED · YOU · WED 23 SEP · 10:05
THE DOCUMENT · DELETED ON THE DATE YOU SET
06 · THE RECORD, KEPT FOR YOU · STILL HERE, YEARS LATER

Every step on this page is written down as it happens.

AADHAAR CARD (MASKED) · THE RECORD
22 SEP 2026 · 15:32ASKED FOR22 SEP 2026 · 15:43NOTICE SHOWN · CONSENT GIVEN22 SEP 2026 · 15:46RECEIVED23 SEP 2026 · 10:05DOWNLOADED · YOU22 SEP 2027RENEWED · FRESH CONSENT22 SEP 2028STATUTORY STAGE · BASIS STATED22 SEP 2033 · 00:00DELETED
THE DOCUMENT · WHAT IS LEFT OF IT

The notice shown, the consent given, each file received, viewed, downloaded, kept or deleted. Nobody can change that record afterwards, including us. It stays even after the documents it describes are deleted.

When a regulator, a client or a counterparty asks how a document was collected, you show them the record for that request.

How the record is built
What's been happening

Activity

Export the audit trail
Notifications Activity Audit trail · admin
From22/09/2026 To23/09/2026 Clear
Every event on record, views and sign-ins included. Admins only, and each entry is hash-chained so it cannot be edited or deleted.
AllRequests & linksConsentsDocumentsRetention & renewalsRights & erasurePeople & accountViews & sign-insBreach & export
TimeWhat happenedVia
23 Sep 20263
10:05 Document downloaded · Rajesh Kumar · KYC documents #2211 · by you app
10:05 Document viewed · Rajesh Kumar · KYC documents #2210 · by you app
10:04 Signed in #2209 · by you app
22 Sep 20268
15:46 Consent receipt emailed · Rajesh Kumar · KYC documents #2208 · by system —
15:46 Rights link issued · Rajesh Kumar · KYC documents #2207 · by system —
15:46 All documents received · Rajesh Kumar · KYC documents #2206 · by the person link
15:43 Consent recorded · Rajesh Kumar · KYC documents #2205 · by the person link
15:41 Link opened by the person · Rajesh Kumar · KYC documents #2204 · by the person link
15:32 Link sent on WhatsApp · Rajesh Kumar · KYC documents #2203 · by you app
15:31 Link issued · Rajesh Kumar · KYC documents #2202 · by system —
15:31 Request created · Rajesh Kumar · KYC documents #2201 · by you app

Collect documents the compliant way, starting today.

Sign up and send your first request in a few minutes. Nothing to install, for you or your clients.Start free, no card required