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Edit them on the Billing details card at the bottom of Plan & billing and choose Save changes, and the new details appear on your next invoice.

Only a person whose role has the Plan & billing switch can change these details. Admin always has it.

  1. 1 Open the menu under your email address at the bottom of the side rail and choose Plan & billing.
  2. 2 On the Billing details card, the last card on the page, change Bill to, GSTIN (optional), Billing address, City, PIN code or State.
  3. 3 Choose Save changes. Choose Discard to go back to what was saved.

Save changes is available only when something has changed and every field except the GSTIN is filled in. The PIN code must be 6 digits. A valid GSTIN sets the state for you, and the State field then shows that it is taken from your GSTIN. A GSTIN that is not valid is refused, and you can correct it or leave it empty.

The change applies from your next invoice. Invoices already issued never change. The state you save decides whether your next invoice carries CGST and SGST or IGST.

The card is there before you have paid anything. The same details are asked when you pay for your plan, and they are filled in from here next time. Once you are on automatic renewal you do not go through that window again, so this card is where a new address or GSTIN is entered.