Skip to content
Skip to content

Confirming proves the address is yours, and until you open the link we send, the account shows only the confirmation screen.

Confirming your email proves that the address you gave us is yours. It is the address you sign in with, and where we send the link to reset your password.

You can sign in before you confirm. Until you do, the account shows only the Confirm your email screen.

  1. 1 Open the email we sent when you created the account.
  2. 2 Choose the confirmation link in it. The page says Email confirmed.
  3. 3 Choose Continue, or Sign in if you were signed out.

The link works once. It expires 24 hours after it was requested.

If the email has not arrived after a couple of minutes, check your spam folder. Then choose Resend the link on the confirmation screen. The earlier link stops working the moment the new one is issued.

If you open a link that has expired or been used, the page says This link no longer works. Choose Sign in for a fresh one. Sign in, then choose Resend the link.

There is no screen for changing the email on an account. If you typed it wrongly, contact support. A colleague you invite does not need this step, because the invitation link already proved their address.